Black Boys Code is a not-for-profit organization that teaches young black boys computer science skills through free workshops and other programs. Operating in over a dozen cities throughout North America, each chapter operates individually with guidance from a central team. Their challenge was that many leaders and volunteers didn’t feel like they truly understood the core goals and operations of the organization. This resulted in many more logistical challenges and subpar services than necessary.
Black Boys Code
Black Boys Code
The Challenge
They wanted to give their Chapter Leaders and volunteers more brand clarity and a documented onboarding process.
Our Solution
We engaged their entire team from coast to coast to help establish a set of clear and thorough standard operating procedures.
This would be used as a way onboard new volunteers and create clarity for existing members of the organization. We also developed a set of additional resources that were intentionally created to make it easier for volunteers to perform their roles more effectively.
Deliverables
Strategy
Documentation
Software
Training
Brand Strategy
Operations Strategy
• Infographic
Brand Strategy
Digital Tools
Trainual onboarding digital tool.
Brand Strategy
Digital Tools
• Black Boys Code Introduction Deck
Brand Strategy
Digital Tools
• Email Templates
• Workshop Checklist
Conclusion
After implementing these new procedures and resources into the Trainual platform, the founder of Black Boys Code found a newfound sense of clarity. By including the voices of Chapter Leaders from across the continent, we were able to create best practices that incorporated the experiences of a multitude of individuals. They are now positioned to grow and increase their impact in ways that would have been impossible before.
In the end, people working together to do good is what we’re all about.
